POLICIES

 

Processing Time

• Orders are typically processed within [5] business days (excluding weekends and holidays) after payment confirmation.

• During peak seasons or sales events, processing times may be extended.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times depend on your location and the shipping method selected:

• Standard Shipping: [5 -10] business days

Please note that delivery times are estimates and may vary due to unforeseen circumstances.

International Shipping

• We ship to select international destinations. Shipping rates and delivery times will vary based on location.

• Customers are responsible for any customs duties, taxes, or import fees imposed by their country.

Order Tracking

• Once your order has shipped, you will receive a confirmation email with a tracking number.

• You can track your order via the carrier tracking website 

Shipping Restrictions

• We do not ship to P.O. Boxes or APO/FPO addresses.

• Certain items may have shipping restrictions due to size, weight, or local regulations.

Lost or Delayed Shipments

• If your order is delayed beyond the estimated delivery date, please contact us at qtc.help@gmail.com.

• If your package is lost in transit, we will work with the carrier to resolve the issue, but we are not responsible for lost or stolen packages after delivery confirmation.

Returns Due to Shipping Issues

• If your order is returned to us due to an incorrect address or delivery failure, additional shipping charges may apply for reshipment.

Returns

• All sales are final. Unfortunately, we do not acccept returns or exchanges at this time.